Partnership InsightsKPI #9: Partnership Performance – Are Your Suppliers Really Delivering?
The contract is signed, the targets are agreed, the launch photos are on LinkedIn, and then the service slips. What is Partnership Performance? It’s the measure of how
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The contract is signed, the targets are agreed, the launch photos are on LinkedIn, and then the service slips. What is Partnership Performance? It’s the measure of how
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KPI #8: Total Cost of Trip – The Number That Tells the Truth You negotiated the lowest airfare. The hotel rate is rock-bottom. Congratulations-you still overspent. What is
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You wrote the policy. You briefed the policy. You even made the PDF look pretty. But here’s the question, is anyone actually following it? What is Policy Compliance?
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KPI #6: Traveller Satisfaction – The Hidden Metric That Changes Everything You can have the best rates, the cleanest data, and perfect policy compliance, but if your travellers
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KPI #5: Service Fees Value Transparency – What Are You Really Paying For? In travel procurement, service fees can feel like the small print on an insurance policy,
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Travel policies used to sound like: Book 14 days in advance. Stay at the preferred hotel. Fly economy. Or else. It’s 2025. Forcing compliance is no longer the
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Cost will always matter. But the smartest travel programs in 2025 know there’s another metric shaping decisions , the carbon footprint of every trip. What is Carbon Emissions
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You bagged the “cheapest” rate, popped the champagne… and three months later your budget is still bleeding. Why? Because ADR isn’t the full story. In 2025, chasing the
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Your data looks perfect… until you realise half of it is missing. If you can’t see all your travel spend, you’re flying blind and rogue bookings are the
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